ERP Software Solution Malaysia with E-Invoice
CRM App

CRM Mobile App
Boost customer loyalty with real-time points and redemptions

 

Run Your Sales and CRM with One System

Seamlessly Integrate POS, ERP and CRM for a Unified Retail Solution.

Effortless Reward Your Customer in 4 Simple Steps

Quick Enrollment


Simply scan a QR code, enter personal details, and receive a prompt OTP for swift and secured member registration.




Buy


Accumulate points with every purchase and enjoy savings on the next purchase.



Earn Real-Time Points


Earn 1X reward points for every RM1 spent. Earn double points when reaching a new tier Silver/ Gold/ Platinum.

Redeem Vouchers


 Redeem stamps/ cash vouchers anytime, and download receipts on-the-go.

CRM App for Industries

Chain-Store Fashion Retailers

Multi-Brand Fashion Distributors

Trading and Distributors

Consignors and Wholesalers

Boost Sales with CRM App

Manage fashion and footwear pricing and distribution centrally at ERP

Offer Real-Time Points to Encourage Repeat Purchase

By offering real-time points and redemption rewards, the CRM mobile app helps build stronger customer loyalty, encouraging repeat business and increasing overall customer lifetime value.


Special Access to Promotions

Allow your members to enjoy exclusive promotions, providing added value and a sense of exclusivity. And be the first to know and never miss out on new or exclusive limited product launches.

Fostering Customer Engagement

CRM App Fully Integrated to Retail POS & ERP
Instant updates on the CRM app encourage real-time engagement. Customers can view their updated points, explore available rewards, and make informed decisions on their next purchase or interaction with your business.



Instant Gratification
Customers appreciate seeing the rewards or points they've earned right away, reinforcing a positive connection with your business.

Color and size barcode labeling at ERP and POS system

Streamlined Convenience

UniConnect
The CRM app is conveniently downloadable on both iOS and Android platforms, ensuring accessibility for a broad range of users.

Effortless Record Keeping
Seamlessly view and download PDF receipts for easy and organized transaction record-keeping.

Instant Access to Promotions

Visual Appeal Promotions Banner
Eye-catching visuals, ensure an attractive and engaging display at your CRM App to help you boosting sales.

Customized Promotions
Promotions can be customized such as by Amount/ by Percentage. E.g. Stamps event for the item under the brand "Zade&co". Earn a voucher with 10% off for the next transaction.


Color and size barcode labeling at ERP and POS system

Tailored Made CRM App

Insights help retailers understand market trends

Tailored for B2B to Enhance Customer Engagement

Our CRM App introduces features that prioritize customer engagement. We can tailor-made more functionalities to meet your business needs like personalized communication, targeted promotions, and customer feedback.


Tailored for B2B Customer Excellence

Our CRM platform is fully customizable to cater to B2B needs, offering robust features such as sales order management, approval workflows, and appointment scheduling.


Businesses can efficiently manage their B2B operations within a tailored and comprehensive framework.

Traditional CRM V.S. Goldsoft CRM App

See what are the difference
Traditional CRM Goldsoft Mobile CRM
Point of Sale (POS) Sync Separate Sync directly to POS for in-store transactions
Customization Limited Fully Customized
Promotions Display Standardize Customized
CRM Management Manual processes CRM management on mobile
Security Measures Traditional security measures Secure authentication OTP and data protection on mobile
Retail Experience Limited 26 Years of Retail Solution Experience

Frequently Asked Questions

  • Can I Add More Features to the CRM App?

    Yes, Goldsoft CRM App can be customized to your business needs. The features such as contact management, lead tracking, communication history, task management, and reporting/analytics. Integration capabilities with other business tools, customization options, and user-friendly interfaces are also crucial. Assess your business needs to determine which features are most essential for your specific requirements.

  • Can I access the CRM app on multiple devices?

    Most modern CRM app offer multi-device accessibility. Users can typically access the CRM platform from desktop computers, laptops, tablets, and smartphones both IOS and Andriod. This flexibility allows you to stay connected and manage customer relationships on the go, ensuring real-time updates and collaboration among team members.

  • How CRM App can benefit my business?

    A CRM (Customer Relationship Management) app is a software tool designed to help businesses manage their interactions and relationships with customers. It centralizes customer data, streamlines communication, and enhances the overall customer experience. The app can benefit your business by improving efficiency, fostering better customer relationships, and providing valuable insights into customer behavior.

  • Is my data secure in a CRM app?

    Yes, Goldsoft CRM app prioritize data security. We use encryption protocols, secure authentication methods, and adhere to industry standards to safeguard your sensitive information. Always choose a CRM provider with a strong reputation for data security and compliance with relevant regulations.

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Goldsoft ERP POS System with E-Invoice