Business Intelligence

Business Intelligence

Real-time View of Business Performance, Anytime, Anywhere
Business Intelligence 

Business Intelligence (BI) represents the tools and systems that play a key role in the strategic planning process of the corporation. These systems allow a company to gather, store, access and analyze corporate data to aid in decision-making.

BI illustrates in the areas of sales performance, customer profiling, product profitability, statistical analysis, inventory, distribution analysis and more.

Sales Insights
  • Sales growth by outlet (LY vs YTD) 
  • Daily/weekly/monthly sales
  • Sales by payment method
  • Best seller/worst seller
  • New items performance
  • Sales analysis by brand by category by products and margin
  • Performance of POS and individual promoter
  • Sales monitoring by region, monthly sales analysis, transaction analysis and sales by outlets by region/city

Goldsoft Cloud CRM
Customer Profiling
  • Top spender
  • Sales by age/sex/race group 
  • Sales by average items per basket
  • Sales by average amount (RM) per bill
  • New customers recruitment (growth vs LY)
  • Returning customers
  • Purchased by non-members
  • Clients segmentation and buying behavior

Retail Analysis
  • Sales by category
  • Sales by collection

Spa Analysis
  • Sales by treatment category
  • Sales by treatment package
  • Sales by single treatment (face & body)

Store Profiling
  • By Age Group  
  • Sales by brand
  • Sales by brand by category
  • Sales by Category vs LY
Goldsoft Cloud CRM
Benefits
  • Spend more time in store and less time planning
  • Get to work quickly with on-site access anytime, anywhere
  • Ensure ROI with more efficient merchandising-compliance audits
  • Boost productivity
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