Run Your Sales and CRM with One System
Seamlessly Integrate POS, ERP and CRM for a Unified Retail Solution.
Simply scan a QR code, enter personal details, and receive a prompt OTP for swift and secured member registration.
Accumulate points with every purchase and enjoy savings on the next purchase.
Earn Real-Time Points
Earn 1X reward points for every RM1 spent. Earn double points when reaching a new tier Silver/ Gold/ Platinum.
Redeem Vouchers
Offer Real-Time Points to Encourage Repeat Purchase
By offering real-time points and redemption rewards, the CRM mobile app helps build stronger customer loyalty, encouraging repeat business and increasing overall customer lifetime value.
Special Access to Promotions
Allow your members to enjoy
exclusive promotions,
providing added value and a sense of exclusivity. And be the first to know and never miss out on new or exclusive limited product launches.
Fostering Customer Engagement
CRM App Fully Integrated to Retail POS & ERP
Instant updates on the CRM app encourage real-time engagement. Customers can view their updated points, explore available rewards, and make informed decisions on their next purchase or interaction with your business.
Instant Gratification
Customers appreciate seeing the rewards or points they've earned right away, reinforcing a positive connection with your business.
Streamlined Convenience
UniConnect
The CRM app is conveniently downloadable on both iOS and Android platforms, ensuring accessibility for a broad range of users.
Effortless Record Keeping
Seamlessly view and download PDF receipts for easy and organized transaction record-keeping.
Instant Access to Promotions
Visual Appeal Promotions Banner
Eye-catching visuals, ensure an attractive and engaging display at your CRM App to help you boosting sales.
Customized Promotions
Promotions can be customized such as by Amount/ by Percentage. E.g. Stamps event for the item under the brand "Zade&co". Earn a voucher with 10% off for the next transaction.
Tailored Made CRM App
Tailored for B2B to Enhance Customer Engagement
Our CRM App introduces features that prioritize customer engagement. We can tailor-made more functionalities to meet your business needs like personalized communication, targeted promotions, and customer feedback.
Tailored for B2B Customer Excellence
Our CRM platform is fully customizable to cater to B2B needs, offering robust features such as sales order management, approval workflows, and appointment scheduling.
Businesses can efficiently manage their B2B operations within a tailored and comprehensive framework.
Traditional CRM | Goldsoft Mobile CRM | |
---|---|---|
Point of Sale (POS) Sync | Separate | Sync directly to POS for in-store transactions |
Customization | Limited | Fully Customized |
Promotions Display | Standardize | Customized |
CRM Management | Manual processes | CRM management on mobile |
Security Measures | Traditional security measures | Secure authentication OTP and data protection on mobile |
Retail Experience | Limited | 26 Years of Retail Solution Experience |
Frequently Asked Questions
Yes, Goldsoft CRM App can be customized to your business needs. The features such as contact management, lead tracking, communication history, task management, and reporting/analytics. Integration capabilities with other business tools, customization options, and user-friendly interfaces are also crucial. Assess your business needs to determine which features are most essential for your specific requirements.
Most modern CRM app offer multi-device accessibility. Users can typically access the CRM platform from desktop computers, laptops, tablets, and smartphones both IOS and Andriod. This flexibility allows you to stay connected and manage customer relationships on the go, ensuring real-time updates and collaboration among team members.
A CRM (Customer Relationship Management) app is a software tool designed to help businesses manage their interactions and relationships with customers. It centralizes customer data, streamlines communication, and enhances the overall customer experience. The app can benefit your business by improving efficiency, fostering better customer relationships, and providing valuable insights into customer behavior.
Yes, Goldsoft CRM app prioritize data security. We use encryption protocols, secure authentication methods, and adhere to industry standards to safeguard your sensitive information. Always choose a CRM provider with a strong reputation for data security and compliance with relevant regulations.
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