The way customers shop is changing, and businesses must adapt to keep up with evolving expectations. One of the biggest transformations in retail today is the adoption of self-checkout kiosks. Designed to enhance efficiency and convenience, self-checkout kiosks provide a modern alternative to traditional cashier-assisted transactions, ensuring a smoother shopping experience for both customers and store operators.

Phase 3 e-invoice implementation has been delayed until next year for certain taxpayers, with additional clarifications for new businesses on e-invoice implementation.

As Malaysia continues its journey toward digital transformation, the implementation of the e-invoice system marks a significant milestone in streamlining tax administration and enhancing business efficiency. As we step into 2025, Phase 2 of e-invoicing is set to roll out in Malaysia, bringing more businesses into the fold.

In today's competitive business landscape, customer loyalty is no longer just a nice-to-have—it’s a critical business strategy. Modern Customer Relationship Management (CRM) apps have emerged as game-changing tools that transform how businesses engage, retain, and grow their customer base.

It has been three months since Malaysia’s initial launch of e-invoicing, with many large companies gradually adopting the system. The government’s six-month grace period is helping companies transition smoothly without facing immediate penalties. E-invoicing is designed to enhance transparency, improve tax reporting accuracy, and reduce tax leakages. To further support adoption, the 2025 Budget introduces incentives to lower integration costs, making e-invoicing more accessible and financially viable for businesses.

With the recent release of Version 4.0 of the e-Invoice Guideline on 4th October 2024, there are several noteworthy updates that businesses need to be aware of. This version replaces the previous 3.2 guideline from July 2024 and introduces refinements that further clarify the exemptions from implementing e-Invoice

This blog explores the key benefits of implementing e-Invoicing in Malaysia, highlighting how it simplifies business operations, enhances tax compliance, and supports the country’s digital transformation. From streamlining invoicing processes to reducing costs and improving data security, discover how e-invoicing is set to revolutionize the way businesses manage their financial transactions while contributing to a more sustainable and efficient business environment.

Dual Screen JPOS can be used in various retail industries such as grocery, apparel, retails, etc. Imagine a busy supermarket on a weekend afternoon, filled with customers navigating through aisles with shopping carts brimming with groceries. At the checkout counter, a dual-screen POS system can prove to extremely useful in this situation. As the cashier scans each item, the customer-facing screen displays a detailed list of products, their prices, and any discounts that are being applied. This transparency reassures customers that they are being charged correctly, reducing potential disputes and speeding up the transaction.

Suppliers should create a consolidated e-invoice when the buyer doesn't need an e-invoice following a transaction. In such cases, the supplier provides standard receipts, bills, or invoices to the buyer. Subsequently, the supplier combines all these documents into a single consolidated e-invoice, which must be submitted to the Inland Revenue Board of Malaysia (IRBM) for validation within 7 calendar days after the end of the month.